Privacy Policy

This Privacy Policy describes how we will handle your personal data when you use the Starboard Sail app.

We are committed to safeguarding the privacy of our users; in this policy we explain how we will handle your personal data. This Privacy Policy describes what information we collect when you use our StarboardSail mobile app ("STARBOARD SAIL") and what we do with this information. The information is used solely for purposes of providing better service to you. We do not loan, rent or sell information to others, other than as stated herein.

  1. Welcome to StarboardSail’s Privacy Policy

If you decide not to read this entire Privacy Policy, we want you to walk away with a few key points about StarboardSail’s privacy practices:

  • Starboard Sail is the new sailing app to: Connect with sailors and manage crew invites for regattas; Organize sailing information, including rig setup, “to do” list and racing schedule; Track your racing goals and performance

  • We use third party cloud providers - specifically Google Cloud Platform and Amazon Services, as well as specialized software providers, in particular expo.dev, twilio.com, stormglass.io to provide our service

  • STARBOARD SAIL only uploads to the cloud the personal information that you specifically provide, for the purpose of managing crew invitations

  • Any personal information is transmitted securely using HTTPS encrypted connections, and stored securely in the protected cloud servers

  • Personal information is only shared with other sailors, when one sailor registered in a crew bank or invited another sailor. 

In this policy, “we”, “us”, “StarboardSail” and “our” refer to Starboard Sail app. If you have any questions about our privacy practices, please email privacy@starboardsail.net

2. Data we collect

We collect 2 types of data in STARBOARD SAIL App to deliver our service:

Personal Information

The first category of information we collect is certain Personally Identifiable Information (“PII”), that can reasonably be used to identify you directly or indirectly (that is, used in conjunction with other data). 

Email Addresses. The first email you add or which was used to invite you to STARBOARD SAIL is used as your username. We might use that email address to reach out to you periodically with any new crew invitations from other sailors, together with your mobile phone if it was provided. We might also use your email address to provide information about features, updates, announcements or to request your feedback. 

Accounts credentials are stored securely to STARBOARD SAIL virtual servers running on Google Cloud Platform (GCP) infrastructure using asymmetric encryption (we use Squarespace and Amazon Web Services (AWS) for our website which does not store PII). Apart from the GCP’s security policies we take a number of measures to ensure that your data is never read by anyone else. We ensure that all transmission is secured with HTTPS so that no one else can access your data. 

 

Additional Information. Beside credentials, we collect additional information necessary to deliver our service, including first name, last name, mobile phone. We use your mobile phone number only to inform you about new sailing invitations. 

 

Device Data. We collect a unique expo token ID for your phone to deliver push notifications in the STARBOARD SAIL App. The token is linked to your physical device but is not linked to your Personal Information.

 

Images. You may associate images with your account, as a profile picture, your boat profile picture or in association with your boat and regattas. 

 

Support Queries. The support queries you write to us might contain Personal Information including your email address. We use information in these queries solely to help you resolve the issues reported and improve the product quality.  We may use this email address to contact you later with updates about your request, with information about related features and other announcements.

App Usage and General Statistical Information

We gather a second category of information when you use the STARBOARD SAIL app, statistics and analytics on your usage of the app. This information is collectively referred to as "General Statistical Information". This data helps us to determine how different parts of the STARBOARD SAIL app are used. This information is used by us to provide you with the best user experience possible.

We use third party services, such as Google Analytics and Sentry to collect and analyze how you use STARBOARD SAIL. 

We may use cookies on our website to track your website usage and provide you with a better service. 

3. How we collect user data

We may collect the data detailed above in 2 ways:

  • Data you provide to us. When you voluntarily provide us with such data – meaning, for example, if you create an account to use the STARBOARD SAIL app, if you are invited to crew by another user of the STARBOARD SAIL app, or if you contact use. 

  • Data collected automatically, Meaning the App Usage and General Statistical Information described above, when you use the different functions of  the STARBOARD SAIL app. We may also track your usage of our website using cookies. We do not collect Advertising ID. 

4. How we use user data

STARBOARD SAIL does not rent, sell or share the information you provide to us when you use the App for any reason other than to provide you with the functionality of the App, except when we have your permission or for compliance with the law. 

(a) How we use user data internally

We may use the information you provide to us to inform you about your sailing, sending you new invitations and storing records about past and future regattas. When you invite a sailor to crew for a regatta, your personal information may be shared with that sailor.

We may use information that we collect automatically for the following purposes:

(b) How we share user data

Beside sharing information with other sailors as described above, we do not share information with third parties unless necessary to provide you with the service of the STARBOARD SAIL app, and to operate and improve the app:

  • Enable you to use the App’s features

  • Establish and maintain your account

  • Communicate with you about the App, including by sending you regatta invitations, announcements, updates, and security alerts, which we may send through a push notification, and responding to your requests, questions and feedback

  • Provide technical support and maintenance for the App

  • Perform statistical analysis about use of the App

Third Party Providers

When you use the STARBOARD SAIL App, we may use Third Parties to collect, store and/or process the information detailed in this Privacy Policy. These Third Parties are reputable and carefully selected to ensure that they, and their related entities who may access Personal Information, provide such information with equal protection to that stated in this Privacy Policy and required by applicable privacy laws. We use commercially reasonable efforts to engage with Third Parties that post a privacy policy governing their collection, retention, processing and use of non-personal and personal information. For further information regarding the collection, processing and usage of Personal Information by the Third Parties, please review their privacy policy practices.

Such third parties are:

  • Google Cloud Platform, including Google Firebase services, to securely store all information and operate all services, as well as Google Analytics to understand usage and improve the STARBOARD SAIL app

  • Amazon Web Services hosting services, to host the starboardsail.net website as well as customer engagement, relationship and support solutions

  • Amazon Web Services Simple Email Service to send you invitations to new regattas

  • Twilio SMS service, to send you invitations to new regattas

  • Expo Push Notification service, to send you invitations to new regattas

For compliance with the law 

We may be required to use and share your personal information to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

5. Data Retention and Deletion Policies

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain your personal data as follows:

(a) We retain your account, correspondence, customer relationship and tracking data for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the services. In such a situation, we may contact you prior to deleting your data. 

(b) If your account is deactivated or disabled, some of your data and the content, such as boat and regatta data you have provided may remain in order to allow other users to make full use of the STARBOARD SAIL App.  For example, we continue to display messages you sent to the users that received them and continue to display content you provided.

To request your data to be deleted without undue delay, please contact us at any time at privacy@starboardsail.net 

When you request to delete your email account and data from STARBOARD SAIL App, we permanently delete your data and credentials from our servers. You will no longer be able to access your account and any boat or regatta related data you previously stored.

You may also request to unsubscribe from our email notifications. Unsubscribe instructions are located within email, or you may contact our customer support team at privacy@starboardsail.net and ask them to unsubscribe you manually. Once unsubscribed, you will no longer receive invitations to new regattas.

6. Personal Information of Children

We do not knowingly collect Personal Information from children under the age of 14. If we learn that we have inadvertently collected personally identifiable information such as email address or name from children under the age of 14, we will promptly delete it. Parents and guardians can contact us on privacy@starboardsail.net if they are aware that their child has provided us with Personal Information without their consent.

7. Amendments and Changes to Our Policy

We may update this policy from time to time by publishing a new version on our website. When we make a material change to this policy, we will notify users via email, in-product notice, or another mechanism required by law.

8. Contact Us

If You have any questions, comments or requests regarding this policy or how We use Your Data please contact our Data Protection Lead at privacy@starboardsail.net